By Columbia Senior Advisor Care Team · October 20, 2026
From January 2025 to September 2026, DPH's monthly Healthcare Quality enforcement reports name 3 licensed CRCFs or nursing homes in the six Midlands counties. Orders are rare and reserved for serious or repeated problems; most citations end with a plan of correction instead.
What the monthly reports are
Each month DPH's Healthcare Quality office publishes a PDF listing the administrative orders and consent orders it executed against licensed facilities. Each entry names the facility and its legal operator, summarizes the inspections and violations behind the order, states the penalty and lists the corrective actions required. The reports are on DPH's Healthcare Quality Enforcement Actions page.
A consent order means the operator agreed to the penalty and fixes without a contested hearing. An administrative order is imposed by DPH. Both are public.
Midlands facilities named since January 2025
These are the CRCFs and nursing homes in our six counties that we matched to an order in the reports:
| Facility | City | Type | Most recent report | Penalty |
|---|---|---|---|---|
| Heritage at Lowman Residential Care | Chapin | community residential care facility | December 2025 | not stated |
| Mill Creek Manor | Columbia | community residential care facility | April 2026 | not stated |
| Westside Residential Home | Columbia | community residential care facility | July 2026 | $19,000 |
Source: DPH Healthcare Quality Enforcement Actions, January 2025 to September 2026. Matching is by facility name; each facility page summarizes the order.
Reading an order in context
An order tells you DPH found problems serious enough to escalate, at a particular time, under a particular operator. It does not tell you what the building is like today. Some orders follow a single serious incident; others follow repeated failures across several inspections.
Read the summary for the violations cited, the dates of the inspections, and the corrective actions required. Then ask the administrator what changed, who monitors it, and whether DPH has been back since.
What the reports leave out
Most deficiencies DPH finds never reach an order. They end with a written plan of correction signed by the administrator, and you will only see them in the inspection report itself. South Carolina does not post CRCF inspection reports online, but Regulation 60-84 makes them public on written request.
For nursing homes, CMS publishes every deficiency on Care Compare, along with federal fines, so the state orders are only part of the record.
How to use this on a search
Do not rule a building out on an old order alone, and do not rule one in because it has none. Use the order, if there is one, to shape your questions; use the inspection report to see the everyday record; and use your own visits to see the people.
Our facility pages bring the license record, any order and, for nursing homes, the CMS data together in one place.
How the penalty schedule works
Regulation 60-84 sorts CRCF violations into three classes. Class I violations present an imminent danger or a substantial chance of death or serious harm; Class II harm residents' health, safety or well-being; Class III are everything else. Penalties climb with repeat violations within 36 months, from a few hundred dollars for a first Class III violation to $5,000 for serious or repeated ones.
The schedule explains why a single order may carry a large penalty: it can bundle several violations found across more than one inspection. When you read an order, look for the class of each violation and whether the same problem recurs.
What families can do with the information
If an order names a building you are considering, ask the administrator directly about it. A good answer names the problem, explains what changed, and offers evidence such as a later clean inspection. A defensive answer, or one that blames former staff without describing new safeguards, tells you something too.
If you see a problem in a Midlands facility today, file a complaint with DPH Healthcare Quality at 1-800-922-6735 or through its online portal, and contact the regional long-term care ombudsman.
Keep your own notes as well: dates, names, what you saw and whom you told. A complaint backed by specifics is far easier for DPH to investigate, and the same notes help the ombudsman if the issue becomes a dispute over care or discharge.
Frequently asked questions
Where does South Carolina publish facility penalties?
On DPH's Healthcare Quality Enforcement Actions page, as monthly PDF reports.
What is a consent order?
An order in which the facility agrees to a penalty and corrective actions without a contested hearing.
Does a clean enforcement record mean no problems?
No. Most citations are resolved with a plan of correction and never appear in the monthly report.
How do I get a CRCF's inspection report?
Ask the facility or request it in writing from DPH Healthcare Quality; it is public under Regulation 60-84.
What is a Class I violation?
Under Regulation 60-84, a violation that presents an imminent danger or a substantial probability of death or serious physical harm to residents.
Can a facility keep operating after an enforcement order?
Usually yes; most orders require penalties and corrective actions rather than closing the facility.
Are nursing home penalties in the same reports?
DPH's monthly reports include state orders against nursing homes; federal fines and payment denials appear separately on CMS Care Compare.
How far back do DPH's enforcement reports go?
DPH's enforcement page links monthly reports going back several years, and each entry lists the same party's prior orders over five years.